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Cookie Policy

Last updated: 21 September 2026

Williamson Fine Teas Ltd (“we”, “us”, “our”) uses cookies and similar technologies on this online shop. This policy explains why they are used, which ones need your permission, and how to change your choice. Our Privacy Policy explains how we use personal data.

What are cookies?

Cookies are small files stored by your browser. We also use browser local storage to remember your cookie choices. Some technologies come from the shop itself; others come from services we use, including payment, security, analytics and advertising providers.

How we use them

  • Essential: keep the shop secure, remember your basket and preferences, enable checkout and payment, and let you sign in. These cannot be switched off in the preference panel.
  • Analytics: Google Analytics and Hotjar help us understand visits and improve the shop. They are used only if you allow analytics cookies.
  • Marketing: Meta and Google advertising tools, including tags managed through Google Tag Manager and PixelYourSite, help us measure campaigns. WooCommerce order attribution records how a completed order reached us. These are used only if you allow marketing cookies.

Cookies and storage we use

CategoryExamples and providerPurposeDuration
Essentialwt_cookie_consent in browser storage and a cookie, Williamson Fine TeasRecords your analytics and marketing choices.Up to 180 days, unless cleared sooner.
Essentialwoocommerce_cart_hash, woocommerce_items_in_cart and wp_woocommerce_session_*, WooCommerceRemember and update your basket and checkout session.Cart cookies last for the browser session; the WooCommerce session cookie normally lasts two days.
Essentialwordpress_logged_in_*, wordpress_sec_* and similar WordPress cookiesKeep customer account sessions secure and support sign-in.Session or the period selected when logging in.
EssentialPayment, security and bot-protection cookies from Stripe, PayPal, Cloudflare, Wordfence and form protection servicesProcess your chosen payment, prevent fraud and protect the shop and forms.Varies by provider and feature.
Analytics_ga and _ga_*, Google AnalyticsMeasure visits and use of the shop.Set by Google; typically up to two years.
Analytics_hj*, HotjarUnderstand how visitors use the shop.Varies by Hotjar cookie.
Marketing_fbp, _fbc and similar identifiers, Meta; _gcl_*, Google advertisingMeasure advertising and help show relevant campaigns.Varies by provider.
Marketingsbjs_*, WooCommerce order attributionRecord referral and campaign details for an order placed during the session.Session or approximately 30 minutes, depending on the cookie.

Videos from YouTube or Vimeo and other embedded content may use additional technologies when displayed or played. Links to other websites are governed by those sites’ own policies.

Manage your choices

You can accept all, reject optional cookies, or choose analytics and marketing separately in our preference panel. Reopen it at any time using Cookie settings in the footer. When you withdraw consent, we stop loading the affected tags and try to remove their first-party cookies; you can also clear cookies in your browser settings. Blocking essential cookies may stop the basket, checkout or account area working.

For more information about controlling cookies, see the Information Commissioner’s Office guidance.

Changes and contact

We may update this policy when the shop or its services change. If a change affects your choices, we will ask you again. Questions about cookies can be sent to customerservice@williamsontea.com.

Williamson Fine Teas Ltd, The Old Vicarage, Shepton Montague, Nr Wincanton, Somerset BA9 8JE.